Meet patient demands for higher-quality food service

Efficiently provide on-demand meal service

Provide food faster and at the right temperature

Standardize meal delivery timing and quality

Hospital Food Service

In response to patients’ demands for higher-quality food service, hospitals are looking for ways to make timelier room service deliveries, andsome facilities have even started offering on-demand meal service. Automation can make these tasks possible and much more cost-effective.


Patients who receive timely room service deliveries and food at the right temperature are more likely to eat and thus recover more quickly. Using automated guided vehicles for patient food transport reduces staffing demands of this labor-intensive service, as well as standardizes delivery quality and timing. An automated material transport system efficiently moves routine, on-demand and large-quantity items between hospital kitchens and patient care areas.

In addition to a better patient experience, automated material transport and material management for food service delivery enables hospitals to:

  • Efficiently transport patient meals, trays, carts, soiled dishes and utensils while freeing staff for patient care activities
  • Lower operating costs
  • Track delivery volume and timing for continuous process improvement
  • Provide higher quality, healthier meal options through on-demand meal service
  • Protect employees from injuries and facilities from damage caused by manual cart operation

TransCar® Automated Guided Vehicle

TransCar Automated Guided Vehicles (AGVs) help hospitals take control of their on-demand and routine material transport activities. By using self-guided vehicles, staff can remain focused on patient-care activities instead of delivering materials, thereby improving quality of care and reducing operational costs.