RETURNS: THE DARK SIDE OF E-COMMERCE
Return handling costs are a global issue. Even where labor is cheap, returns can mean double logistics costs (shipping and reverse logistics), no turnover and disappointed customers.
In this free White Paper from Swisslog, you’ll learn about:
- How efficient return solutions can enable a smooth experience for consumers
- Accelerated availability of returned goods
- Lower logistics personnel costs and higher storage density
Authors: James Sharples – Swisslog UK Managing Director, David Jefferys – Swisslog Global Market Leader for E-Commerce and Retail, Bernd Kratz – Managing Director of EMA GmbH